Refund and Returns Policy

We have very customer friendly return & refund policies.

We know it can be frustrating when the online purchase is not quite right, we offer a complete “no muss no fuss” guarantee to all our customers.

1. Please read product details carefully before confirming the order.

2. Investigate Wrong Item / Damaged Product/ Incorrect Size/Incomplete Product

3. Return Eligibility: You can initiate a exchange within 24 hours from the date of delivery. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it.

4. Parcel / Product Unboxing Video Necessary For Any Kind Of Return And replacement Process. Start Video Before Opening Parcel and package, Do not Cut Pause Edit Video otherwise return may not be acceptable.

5. Customer Can Send Video On Whatsapp For Our Investigation of Product Makes Easy. In case of incomplete product / items missing in the package, the missing parts will be sent after verification from our end.

6. custom products are non-refundable and non-exchangeable.

For cancellation of customized Products, call / write to us within 48 hrs. No cancellation will be made beyond that. 

Custom Product Order

Custom products are the products those are created on your request, apart from other available products on website. On such product orders COD won’t be applicable. Such orders are non-refundable, non-cancelable & non-exchangaeble.

They can only be replaced in case of in-correct product or damaged product received.

Please Keep In Mind For Refund of your Product

We ensure only the best quality reaches to our customers as each product goes through a well-defined quality check process. However, these being art products, please note that there may be slight variation in looks and finish.

The colors shown on the website are close the real color of the product to the extent possible. However, depending upon your display screen, the colors may vary slightly.

In case of handmade paintings, there may be minor variations due to nature of the work.

For any refund for prepaid orders we reverse the transaction you made and for COD orders you will have to share the account details so that refunds can be processed.

Applicable COD charges are non-refundable and only product charges are refunded.

Refund can take up to 15-20 working days to reflect in your account depending on your bank.

Please ensure that the products are not used, altered, washed, soiled or damaged in any way.

Return all original tags and accessories. Branded packaging should be returned in its original condition.